Commercial Unit Manager - Fleet

About the role

Aviva Business, Commercial Lines Underwriting, is looking for a Commercial Lines Fleet Unit Manager to join its Alberta Branch in Edmonton, reporting directly to the AVP, Head of Underwriting. The role supports Aviva's broker partners and leads a high-performing team of underwriters specializing in commercial auto fleet.

Key responsibilities

• Lead, coach and mentor a team of underwriters and drive their technical development
• Build broker relationships and own the strategy for the assigned broker panel, influencing premium growth and loss ratio
• Represent Aviva Business in regular in-person and virtual meetings and collaborate with Broker Distribution
• Drive operational efficiency through workflow oversight, resource allocation and service level performance
• Support complex underwriting decisions, including risk assessments and broker negotiations on pricing and terms
• Manage team performance through goals, reviews and performance management
• Support governance, file review and continuous improvement of products, pricing and technology
• Partner with Claims, Operations, Billing and head office underwriting, and champion continuous learning

Required profile

• Minimum 10 years of commercial auto insurance experience, ideally with leadership responsibilities
• Post-secondary education or equivalent practical experience
• CIP/FCIP designation preferred
• Proven leadership, relationship management and underwriting judgement

Required skills

• Strong understanding of commercial auto insurance operations
• Knowledge of competitor wordings and market appetite (an asset)
• Management information experience, including pipelines, financial reports and performance reporting
• Organizational, analytical and decision-making skills, and excellent communication

What we offer

• Rewards package with base compensation, annual bonus eligibility, retirement savings, share plan, health benefits, wellness and volunteer opportunities
• Hybrid flexible work model
• Career development and paid professional development education
• Vacation package with the option to buy 5 extra days off per year
• Employee programs on gender, LGBTQ+, origins, diversity and inclusion, and corporate wellness programs