Commercial Account Manager – Canada

About the role

Commercial Account Managers at Ramp are the primary relationship owners post‑implementation, responsible for driving product adoption, spend activation, and long‑term account growth across a portfolio of 150–200 commercial customers. As Ramp’s first Account Manager dedicated to Canadian‑based customers, you’ll own a portfolio of Canadian commercial accounts, deepen relationships, lead strategic conversations, and help shape Ramp’s growing presence in Canada.

Key responsibilities

• Build and nurture strong relationships across new and existing high‑value commercial customers to achieve their needs and manage account health.
• Develop deep, multi‑threaded relationships with decision makers at your customers.
• Drive spend across your book of business by owning retention, adoption, expansion, and growth.
• Lead Executive Business Reviews to identify growth opportunities and collaborate on strategy and product releases.
• Execute successful launches of the Ramp platform in partnership with Account Executives and Customer Success teams.
• Collaborate with product, support, and marketing teams to provide informed recommendations for the product roadmap and customer communication strategy.

Required profile

• Minimum 3 years of new business sales or account management experience in a B2B organization.
• Ability to anticipate customers’ needs and identify growth opportunities across various account types.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational, project‑management, and time‑management abilities.
• Familiarity with basic sales tools and common metrics.
• High adaptability and comfort with change in a fast‑growing startup environment.

Required skills

• Salesforce
• Outreach
• Netsuite
• QuickBooks
• Xero
• Sage

What we offer

• Flexible PTO and health & wellness stipend.
• Medical, dental & vision coverage for employees and partial coverage for dependents.
• 401(k) with employer match (US) / Group Retirement Plan with employer match (Canada).
• Parental leave up to 16 weeks at 100% pay.
• Fertility HRA and drug coverage.
• In‑office perks: lunch, snacks, drinks, coffee stipend.
• Relocation expense coverage if needed.