Client Success – Paid Ads

About the role

The Client Success – Paid Ads role reports directly to the Head of Performance and works closely with both clients and the leadership team. It offers a high degree of autonomy and ownership over client relationships and the success of paid‑search and paid‑social campaigns. You will be the primary point of contact, shaping strategy and driving results for a portfolio of accounts.

Key responsibilities

• Serve as the main liaison for clients, building long‑term relationships and ensuring satisfaction.
• Lead strategy and day‑to‑day management of paid‑search and paid‑social accounts, delivering strong performance.
• Monitor account health, troubleshoot performance dips, and coordinate solutions with cross‑functional teams.
• Champion experimentation, generate learnings, and iterate on strategies.
• Identify growth opportunities, remove blockers, and support new‑business pitches.

Required profile

• 5+ years of direct account management experience in advertising.
• Strong analytical mindset, comfortable with data tools and growth formulas.
• Excellent communicator and collaborator, detail‑oriented.
• Hands‑on experience building AI‑driven workflows or automation.

Required skills

• Amplitude
• Meta Ads Manager
• Google Ads Manager
• Google Analytics 4