Client Care Coordinator – Service

About the role

Motion is seeking a compassionate Client Care Coordinator to join its Ontario team. You will deliver an outstanding customer experience to clients, their families, and healthcare practitioners while ensuring smooth behind‑the‑scenes operations.

Key responsibilities

• Provide a welcoming, attentive experience for every client and their care team.
• Maintain high standards of comfort and service throughout all client interactions.
• Drive efficiency by improving internal processes and supporting store and warehouse staff.
• Collaborate with colleagues across departments to resolve issues quickly.
• Prioritize competing demands and manage tasks in a fast‑paced environment.

Required profile

• Experience in a call‑center, customer‑service, or office setting.
• Strong attention to detail and organizational abilities.
• Willingness to help wherever needed and solve problems.
• Ability to build relationships with colleagues, professionals, and clients.
• Desire to enhance the lives of others and provide compassionate support.

Required skills

What we offer

• Growth opportunities with deep industry insight and ownership of your success.
• Direct impact on the independence and safety of clients in the community.
• Access to an internal Learning Portal with extensive product and professional training.
• Mentorship from industry leaders and opportunities to attend sector events.
• Competitive full‑time salary ranging from $39,600 to $55,500 per year.