Clerk II – Health Records (Full-Time)

About the role

The Clerk II in Health Records provides essential administrative support to ensure accurate and timely management of patient documentation at CHEO. Working within a busy pediatric health environment, you will contribute to the smooth operation of the records department and support frontline clinical staff.

Key responsibilities

• Scan, retrieve, and file patient records accurately.
• Perform reception duties, answer phones, and respond to internal requests.
• Conduct quality‑assurance activities, including auditing and monitoring of misfiles.
• Maintain and update data in computer systems such as Med2020 and ADTCollection.
• Assemble, process, and activate MyChart access requests for patients and staff.

Required profile

• Secondary School Diploma.
• Criminal record check.
• Detail‑oriented with excellent communication skills.
• Ability to work with minimal supervision.
• Bilingual in English and French.

Required skills

• Knowledge of computerized patient data systems (preferred).
• Experience with filing systems and office methods in a health‑records environment (preferred).
• Familiarity with Med2020, ADTCollection, and MyChart platforms.

What we offer

• Permanent full‑time position (1.0 FTE).
• Opportunity to work in a nationally recognized pediatric health institution.
• Union representation by LiUNA.