Catering Service Manager

About the role

We are looking for a proactive Catering Service Manager to lead daily operations at our Toronto location. You will be responsible for maintaining profitability, ensuring high‑quality service, and supervising a team of over 20 staff members.

Key responsibilities

• Analyze budgets and adjust menu pricing to meet profit targets.
• Monitor revenues, labour costs, and cash flow; prepare balance sheets and cash reports.
• Plan, organize, and supervise daily restaurant operations, including inventory management and health‑safety compliance.
• Recruit, schedule, train, and evaluate staff performance.
• Negotiate with suppliers and clients for catering contracts and facility use.
• Enforce provincial liquor legislation and food safety regulations.
• Handle customer complaints, provide excellent service, and support marketing initiatives.

Required profile

• Secondary school graduation certificate.
• Food and beverage server trade certification, Smart Serve, Safe Food Handling and Food Safety certificates.
• Ability to work flexible hours, including early mornings, evenings, nights, weekends and on‑call shifts.
• No prior experience required; training will be provided.

Required skills

• Electronic cash register operation.
• Proficiency with Microsoft Excel, Word, PowerPoint, Outlook and other Office applications.
• Experience using point‑of‑sale (POS) systems and spreadsheet tools.

What we offer

• Permanent full‑time employment.
• Competitive hourly wage starting at CAD 41.
• Opportunities for career growth within the hospitality sector.