Catering Service Manager

About the role

Aria Ristorante Ltd. is seeking a proactive Catering Service Manager to lead daily operations of its catering department in Toronto. You will be responsible for delivering high‑quality food services, managing staff, and ensuring client satisfaction across a variety of events.

Key responsibilities

• Plan, organise and supervise daily catering operations.
• Set staff schedules, train and evaluate team performance.
• Monitor revenues, control labour costs and conduct cost analysis for products and services.
• Maintain inventory, ensure health and safety compliance, and negotiate contracts with clients.
• Handle customer complaints, provide excellent service, and manage event logistics.

Required profile

• Secondary school graduation (high school) certificate.
• 2 to less than 3 years of experience in catering or hospitality management.
• Strong client focus, excellent oral communication and interpersonal skills.
• Ability to work under pressure in a fast‑paced, physically demanding environment.
• Organised, reliable, flexible and a team player with multitasking capability.

Required skills

• Leadership and staff supervision.
• Revenue monitoring and cost control.
• Inventory management.
• Health and safety regulation compliance.
• Customer service and complaint resolution.