Business Operations Analyst

About the role

Shine+ Leadership is seeking a Business Operations Analyst to join its consulting team in Montréal. You will work on improving managerial methods, designing operational solutions, and supporting clients through quality audits and process redesign.

Key responsibilities

• Analyze and advise on managerial methods and organizational structures.
• Conduct quality audits and propose improvements to methods, systems, and procedures.
• Plan and execute re‑organization of operations.
• Design, develop, and implement information‑system business solutions.
• Prepare reports, recommendations, and new administrative procedures.
• Evaluate performance and reliability of system designs.
• Establish and document operational procedures.

Required profile

• Bachelor’s degree or equivalent experience.
• 1–2 years of experience in research & development, systems analysis, process troubleshooting, or operations.
• Ability to work under tight deadlines, independently and as part of a team.
• Strong analytical, organizational, and communication skills.

Required skills

• Proficiency with Google Docs.
• Proficiency with Google Drive.

What we offer

• Hybrid work environment.
• Permanent full‑time position.
• Opportunities for professional growth in a consulting setting.