Beauty Advisor – Luxury Cosmetics

About the role

Join Holt Renfrew’s luxury beauty team in Vancouver as a Beauty Advisor for the Loewe brand. You will build lasting relationships with clients, delivering exceptional service while driving sales of high‑end cosmetics and skincare.

Key responsibilities

• Provide extraordinary, personalized service to every customer.
• Achieve and exceed individual and brand sales targets.
• Develop a loyal client base through acquisition, development, and retention activities.
• Share expert product knowledge with the broader store team.
• Collaborate with buyers, vendors, and the selling manager to support brand initiatives.
• Identify marketing opportunities, execute events, and recommend assortments.
• Attend all product‑knowledge and vendor training sessions.
• Perform floor recovery, visual merchandising, price changes, and other sales‑support tasks.
• Communicate with clients via phone, email, and mail about events, requests, and follow‑ups.
• Resolve customer service issues and coordinate with management as needed.

Required profile

• High school diploma or equivalent.
• Minimum two years of experience in a commission‑based sales environment.
• Proven ability to exceed sales targets.
• Strong collaborative mindset and ability to work in a fast‑paced, team‑oriented setting.
• Flexible schedule including nights, weekends, and holidays.
• Prior luxury retail experience preferred; makeup artistry or aesthetics certification may be required for certain brands.

Required skills

What we offer

• Commission‑based compensation tied to sales performance.
• Competitive total compensation package.
• Generous employee discount, pension, health & dental benefits.
• Tuition assistance and continuous learning opportunities.
• Equal opportunity workplace committed to diversity and inclusion.