Auto Insurance Advisor

About the role

The Warrington Group is recruiting, on behalf of its client The Co-operators, an Auto Insurance Advisor for a growing team in a local Gander office. The role is client-facing and focuses on auto insurance, with no cold calling required as clients come to the office. It suits someone who enjoys customer service and wants to build a career in insurance.

Key responsibilities

• Support clients with auto insurance quotes, policy changes, renewals and general inquiries
• Provide professional, timely service by phone, email and in person
• Review client information and help identify appropriate coverage options
• Process updates and maintain accurate client records
• Resolve client questions and concerns professionally
• Support the growth and retention of an existing client base
• Identify opportunities to connect clients with additional products or services when appropriate
• Complete front-line risk assessments in line with underwriting guidelines
• Contribute to individual and team goals and keep client financial and personal information confidential

Required profile

• Previous customer service, administrative or sales experience preferred
• General Insurance License, or willingness to obtain it within the required timeline
• Legally eligible to work in Canada; sponsorship is not possible
• Ability to pass criminal and financial background checks

Required skills

• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Comfortable learning new systems and following processes
• Organizational and time management skills

What we offer

• Base salary starting at approximately $45,000 annually
• Bonus and commission earning potential
• Health and dental benefits, health spending account and vacation package
• Monday to Friday schedule, in-office position in Gander