Associate Director, Administration (Student Services)

About the role

The Associate Director, Administration provides strategic leadership for resource planning, financial management and human‑resources oversight across McGill’s Student Services portfolio. Reporting to the Senior Director, the role advises senior leadership on budgeting, workforce planning, operational efficiency and risk management while driving innovation and change.

Key responsibilities

• Lead multi‑year resource planning, annual budgeting, forecasting and scenario analysis for seven Student Services units.
• Oversee finance and human‑resources specialists, ensuring coordinated support and compliance with university policies.
• Manage major contractual and procurement activities in partnership with Procurement Services.
• Supervise medical billing across private and public insurance plans for the Student Wellness Hub.
• Develop real‑time analytics and reporting strategies to identify financial risks and opportunities.
• Drive operational efficiency through lean processes, cost‑benefit analyses and internal controls.

Required profile

• Bachelor’s degree in a relevant field.
• Minimum five years of experience in finance, administration or related areas.
• Demonstrated ability to act as a change agent and lead cross‑functional initiatives.
• Bilingual proficiency in English (fluent) and French (spoken and read).

Required skills

• Proficiency with Banner FIS.
• Experience using Workday.
• Knowledge of budgeting tools and financial reporting software.