Associate – Audit & Control

About the role

The Associate, Audit & Control supports the Cash Office by handling switchboard duties, general office tasks, accounts payable, and daily balancing functions. You will also provide internal services such as procedural inquiries and employee parcel checks.

Key responsibilities

• Answer inbound customer calls following company standards and route them efficiently.
• Maintain the phone directory and oversee technical system repairs (POS, etc.).
• Perform banking reconciliation, invoice coding, petty cash management, and chargeback investigations.
• Manage Customer’s Own Goods and track no‑inventory items.
• Ensure a tidy workplace, conduct departmental audits, and follow up on compliance.
• Support privacy, cyber‑security, and regulatory compliance measures.

Required profile

• High School diploma or equivalent.
• 2–3 years of relevant experience, preferably in retail.
• Strong attention to detail, organizational abilities, and excellent communication skills.

Required skills

• Intermediate proficiency with Microsoft Excel.
• Intermediate proficiency with Microsoft PowerPoint.
• Intermediate proficiency with Microsoft Word.

What we offer

• Competitive hourly compensation ranging from $17.60 to $24.00.
• Employee discount, pension plan, health & dental benefits.
• Tuition assistance and continuous learning opportunities.