Assistant Store Manager – Scarborough Town Centre

About the role

As an inspirational leader passionate about The Body Shop’s purpose, you will partner with the Shop Manager to drive retail excellence, strong sales results and an engaging customer experience at the Scarborough Town Centre store.

Key responsibilities

• Lead and work with a successful, engaged team to meet customer needs.
• Support the Shop Manager in shaping a customer‑focused store experience through product knowledge, campaigns and activism.
• Problem‑solve proactively using available resources.
• Communicate effectively and act as a flexible role model for the team.
• Develop customer loyalty and help build the brand.
• Collaborate with the Shop Manager to meet sales and performance targets.
• Manage stock, monitor changes and use KPI data to make sound commercial decisions.
• Identify and attract high‑potential candidates and develop current team members.

Required profile

• 3+ years retail experience with 1‑2 years in a supervisory or people‑leadership role.
• Experience in a customer‑facing role and team development.
• Ability to meet sales and performance targets with strong planning and organizing skills.
• Outstanding problem‑solving and communication abilities.
• Comfortable using Microsoft Office Suite.
• Willingness to work flexible schedules including holidays, nights and weekends.