Assistant Manager – Fast Food

About the role

The Assistant Manager will support the restaurant’s daily operations, drive profitability and ensure excellent customer service in a fast‑paced fast‑food environment.

Key responsibilities

• Analyze budgets, monitor revenues and control labour costs to maintain profit margins.
• Plan, organize and supervise daily operations, including staff scheduling and performance monitoring.
• Evaluate daily operations and implement improvements.
• Balance cash, prepare balance sheets and cash reports, and manage inventory.
• Cost products and services to optimize pricing.
• Conduct staff training, performance reviews and ensure health‑and‑safety compliance.
• Address customer complaints, provide service and negotiate with suppliers for food and other supplies.

Required profile

• College or CEGEP certificate/diploma (3 months to <1 year).
• 2–3 years of relevant experience in fast‑food or restaurant management.
• Experience working in an urban fast‑food setting.
• Ability to supervise 1‑4 staff members and work evenings, days and weekends.

Required skills

• Electronic cash register operation.
• Microsoft Excel.
• Microsoft Office suite (Word, spreadsheet applications).