Android Support Engineer (5-7 years experience)

About the role

We are looking for a proactive Android Support Engineer with 5–7 years of experience to maintain and troubleshoot our business‑critical Android applications. You will work closely with development, QA, DevOps, and business teams to ensure high availability and performance of our mobile services.

Key responsibilities

• Provide L2/L3 production support for Android apps and services.
• Analyze, debug, and resolve defects, performance bottlenecks, and integration issues.
• Monitor application health, logs, and system metrics to identify problems early.
• Conduct root‑cause analysis and recommend preventive actions.
• Collaborate with cross‑functional teams to resolve incidents and service requests.
• Support deployments, releases, and production validations.
• Document troubleshooting steps, known issues, and support procedures.
• Participate in on‑call rotations and emergency response as needed.

Required profile

• 5–7 years of Android application development and production support experience.
• Strong knowledge of Android SDK, Android Framework, and RESTful APIs.
• Proficiency in Java and/or Kotlin.
• Excellent debugging skills using Android Studio, Logcat, and ADB.
• Experience with incident management, RCA, and performance tuning.
• Familiarity with Git and Agile/Scrum methodologies.
• Effective communication and stakeholder management abilities.

Required skills

• Android SDK
• Android Framework
• RESTful APIs
• Java
• Kotlin
• Android Studio
• Logcat
• ADB
• Git