Administrative Services Manager

About the role

Level Ground, a 100% Canadian-owned and operated coffee roaster founded in 1997, is hiring an Administrative Services Manager for its business development team. The role oversees recurring administrative, employee, customer-account and payables processes and supervises a small administrative support team. It reports to the Director of Business Development and sits within a co-operative, communicative environment.

Key responsibilities

• Customer and sales administration: produce customer statements, maintain pricing schedules and customer information, review credit holds, maintain sales and BNQ reporting and calculate influencer and sales commissions, and support onboarding of new customers.
• Payables and program administration: administer corporate credit cards and coordinate grant payment tracking.
• HR administration: coordinate employee onboarding, departures, benefits, records and system access, communicate HR updates and support employees with timely information.
• Corporate and organizational administration: maintain corporate records, procedures, calendars and documentation, track administrative and compliance deadlines, and liaise with benefits providers and other external partners.
• Team leadership: supervise three direct reports, set priorities, monitor workload and performance, support professional development and foster a collaborative, service-focused team.

What we offer

• Starting salary of $72,000-$78,000 per year.
• Comprehensive health and dental benefits plan and group RRSP plan.
• Green transportation subsidy and product discounts.
• Full-time, permanent position of 37.5 hours per week, in-office in Central Saanich.

Applications close Friday, November 6, 2026, and are reviewed as they arrive. Applicants submit a cover letter and resume through the employer's application form.