Administrative Assistant / Receptionist

About the role

Doane Grant Thornton is seeking an Administrative Assistant to provide front‑desk and office support for its client service teams across Canada. You will work both independently and collaboratively to ensure high‑quality client deliverables and smooth office operations.

Key responsibilities

• Support client service staff in preparing and formatting financial statements, tax compilations, letters, and reports.
• Manage electronic and paper client files, including scanning, filing, and organizing documents.
• Proof‑read and verify content before finalizing client deliverables.
• Coordinate office events, logistics, and internal committee initiatives.
• Interact professionally with clients, handling inquiries and providing high‑level service.
• Provide billing support using Grant Thornton systems and assist with time‑and‑expense reporting for partners.
• Maintain marketing databases using CRM software.
• Arrange domestic and international travel itineraries for individuals and groups.
• Perform general administrative duties such as reception, photocopying, scanning, faxing, and mailing.

Required profile

• Strong attention to detail and ability to produce accurate client documents.
• Excellent written and verbal communication skills.
• Ability to work both independently and as part of a team.
• Professional demeanor when interacting with clients and internal stakeholders.

Required skills

• Experience with office software and document management systems.
• Familiarity with billing and time‑tracking tools.
• Basic knowledge of CRM platforms for marketing database maintenance.

What we offer

• A supportive, community‑focused workplace within a large professional services firm.
• Opportunities for personal and professional development.
• Engaging projects and exposure to a variety of client services.