Administrative Assistant – Lawyer Services & Payments (12‑month contract)

About the role

This 12‑month position provides comprehensive clerical and administrative support to the Lawyer Services & Payments Department at Legal Aid Ontario. You will help ensure timely processing of reviews, disbursements, and correspondence while contributing to departmental modernization projects.

Key responsibilities

• Create a variety of correspondence using word‑processing templates.
• Review incoming requests via Legal Aid Online, assign them to the appropriate worklist and staff member.
• Upload and route mail and faxes daily, and send outgoing mail/faxes.
• Receive, record, and process cheques for settlements and recoveries.
• Proof‑read outgoing documents for compliance with legal‑aid procedures and correct grammar.
• Maintain an electronic filing system and track correspondence.
• Attend meetings and take minutes when requested.
• Perform other general office duties as assigned.

Required profile

• High school diploma plus completion of an administrative‑skills program or equivalent experience.
• Strong computer proficiency with Microsoft Office applications and PeopleSoft.
• Excellent interpersonal and communication skills for interacting with lawyers and clients.
• Ability to adapt to changing policies and work independently or within a team.
• Strong organizational, time‑management, and detail‑oriented abilities.
• Willingness to undergo a criminal record check.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• PeopleSoft

What we offer

• Fixed‑term 12‑month contract in a supportive, flexible work environment.
• Opportunity to contribute to access‑to‑justice initiatives.
• Union representation through OPSEU.