Administrative Assistant – Customer Service & Office Support

About the role

The Administrative Assistant is the first point of contact for customers at County Mazda, delivering a warm welcome and supporting daily dealership operations. This role blends front‑desk duties with back‑office administrative support to ensure smooth service and accurate record‑keeping.

Key responsibilities

• Greet customers, answer phones and provide information professionally.
• Perform data entry, manage key logs, dealer plate logs and post daily cash.
• Handle general administrative tasks such as filing, organizing files and updating systems.
• Support the team with customer‑service needs and operate efficiently in a fast‑paced environment.
• Maintain accurate records and ensure administrative processes are completed timely.
• Assist the accounting office with posting Accounts Receivable, inventory stocking, floorplan support and preparing daily/monthly reports.

Required profile

• Administrative or customer‑service experience is an asset.
• Strong communication, organization and time‑management abilities.
• Ability to multitask, adapt quickly and maintain attention to detail.
• Professional phone etiquette and a customer‑service mindset.

Required skills

• Microsoft Excel
• Microsoft Outlook
• Microsoft SharePoint

What we offer

• Employer‑matched retirement savings plan (up to 5%).
• Flexible health and dental plans.
• 24/7 mental health and wellness support.
• Employee discounts on vehicle purchases, parts and service.
• Work boot reimbursement.
• Access to Steele University for role‑specific training.