Accounts Receivable Specialist – 6‑Month Contract
pointclickcare · Mississauga
Description du poste
About the role
Reporting to the Team Lead, Accounts Receivable, the Accounts Receivable Specialist will manage a portfolio of strategic customers, contacting overdue accounts to collect outstanding balances promptly. This is a six‑month contract position.
Key responsibilities
- Conduct collection activities for a mixed portfolio, communicating with clients about payment issues, inquiries, and invoicing.
- Update and maintain accurate customer files and report status to management.
- Research and resolve billing issues through regular reconciliation.
- Prepare monthly account breakdowns and analyses as required.
- Provide invoice copies, credits, and unapplied payment details.
- Reconcile accounts, unapplied credit balances, and credit notes.
- Coordinate monthly pre‑authorized payments with customers and the Payments team.
- Participate in conference calls with customers and internal partners to recover past‑due invoices.
- Perform ad‑hoc tasks assigned by management to support team objectives.
Required profile
- Bachelor’s degree in accounting or 3+ years of accounts receivable experience.
- Strong moral judgment for handling confidential financial information.
- Excellent diplomatic, negotiation and conflict‑resolution abilities for late‑payment discussions.
- High attention to detail and accuracy in reconciliations.
- Effective verbal and written communication skills and ability to work cross‑functionally.
Required skills
- AI fluency and/or use of Microsoft 365 Copilot.
- Proficiency in Microsoft Word.
- Proficiency in Microsoft Excel.
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pointclickcare
Mississauga
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