Account Manager – Montreal

About the role

Fresha, the AI‑powered operating system for the global beauty, wellness and self‑care industry, is expanding its commercial team in Montreal. As an Account Manager you will own a portfolio of partner businesses, drive revenue growth, and ensure long‑term retention by delivering the full value of Fresha’s SaaS platform.

Key responsibilities

• Own a portfolio of partners, building long‑term relationships through regular meetings.
• Drive commercial growth by meeting KPIs for monetisation, upsell and retention.
• Analyse account‑level reports and develop data‑driven plans to increase revenue.
• Maintain a consistent contact strategy to reduce churn and keep partners engaged.
• Collaborate with commercial, marketing and product teams to ensure a seamless partner experience.

Required profile

• 2+ years of account management experience with a proven record of revenue growth.
• Full sales‑cycle ownership from onboarding to multi‑year revenue generation.
• Experience selling SaaS solutions to SMBs in a high‑volume environment.
• Ability to manage a large, diverse book of business and achieve commercial outcomes.
• Strong team mindset and willingness to support colleagues as needed.
• Excellent verbal and written communication skills in both English and French.

Required skills

What we offer

• Opportunity to make a real commercial impact in a fast‑growing global tech company.
• Collaborative, cross‑functional environment with autonomy.