Customer Experience Associate
UNITED WEST OTTAWA · Ottawa
Description du poste
About the role
We are looking for full-time Customer Experience Associates to help create engaging, positive, and memorable experiences for our customers and prospects! If you enjoy meeting new people, making others feel comfortable, and bringing positive energy into every conversation, this could be the perfect opportunity for you.
Key responsibilities
- Welcome customers with a friendly, professional, and approachable attitude.
- Create positive first impressions and help customers feel comfortable from the moment they arrive.
- Start natural conversations and build genuine connections with customers.
- Learn about each customer's needs and introduce products that may be a good fit.
- Answer questions and provide clear, helpful information.
- Help create an inviting, energetic environment at our event sites.
- Continue developing product knowledge and communication skills through ongoing coaching and team meetings.
- Represent the company with professionalism, enthusiasm, and outstanding customer service.
Required profile
- Available to work full‑time, including weekends and some holidays.
- Hospitable, people‑oriented, and genuinely enjoy working with others.
- Confident communicator who enjoys meeting new people.
- Pride in creating positive first impressions and making others feel welcome.
- Positive attitude, professionalism, and a customer‑first mindset.
- Motivated to learn, grow, and contribute to a supportive team environment.
- Valid driver’s licence and access to a personal vehicle are strong assets (not required).
What we offer
- Every day brings new conversations, new people, and new opportunities to make a positive impact.
- Paid training, ongoing mentorship, and continuous support to help you succeed with confidence.
- Competitive weekly compensation and performance‑based bonuses.
- A welcoming, team‑oriented culture where your ideas, enthusiasm, and contributions are appreciated.
- Company‑sponsored travel, networking opportunities, and memorable team experiences.
- Real opportunities to grow your career as the organization continues to expand.
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UNITED WEST OTTAWA
Ottawa
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