Communications Assistant (Part‑time, Online Course Support)

About the role

The Faculty Development Office is seeking a Communications Assistant to support the creation and maintenance of online courses. This part‑time position involves adapting existing content, troubleshooting technical issues, and managing course assets.

Key responsibilities

• Create online courses from content provided by the FacED team.
• Adapt and update older online offerings such as Teaching Journey and Peer Coaching.
• Troubleshoot any course‑related technical difficulties.
• Develop and configure course structures in MyCourses, including building initial layouts and importing instructional content created in Rise 360.
• Create and manage badges, awards, certificates of completion, and intelligent agents on MyCourses.
• Verify that Course Merchant links function correctly and propose solutions when access issues arise.
• Compile completed Microsoft Forms responses within online courses.

Required profile

• High School Diploma.
• At least 2 years of related experience.
• Bilingual proficiency in French and English.

Required skills

• Advanced knowledge of audio/video or graphic software.
• Video editing.
• Building online courses using provided content.
• Proficiency with MyCourses, Articulate, and Camtasia.