Asset Coordinator – Help Desk & Office Support

About the role

We are looking for an Asset Coordinator to join a leading IT firm in Vancouver. The role blends hands‑on equipment handling with first‑level help‑desk support, ensuring smooth onboarding, off‑boarding, and day‑to‑day office operations.

Key responsibilities

• Support employee onboarding and off‑boarding by deploying, collecting, and updating equipment inventory.
• Set up desks for new hires, including monitors, docking stations, keyboards, mice, and other peripherals.
• Configure and install basic peripherals and workspace equipment.
• Provide first‑level help‑desk assistance for hardware‑related issues.
• Maintain accurate asset inventory, tracking, and documentation.
• Coordinate shipping, receiving, and mailroom handling of equipment and office assets.
• Process equipment returns, prepare assets for redeployment or disposal, and manage e‑waste disposal.
• Support office events by setting up and tearing down technology equipment and meeting spaces.
• Monitor peripheral inventory levels and coordinate replenishment.
• Assist with special projects related to asset management and operational support.

Required profile

• 1–3 years of experience in asset management, help‑desk, or desktop support.
• Experience supporting onboarding and off‑boarding processes.
• Familiarity with computer hardware, peripherals, and basic troubleshooting.
• Strong organizational abilities and the capacity to manage multiple tasks.
• Excellent customer service and communication skills.
• Ability to lift and move equipment up to 40 lbs and perform hands‑on setup throughout the day.

Required skills

• Microsoft Office
• Outlook