Administration & Client Support Coordinator

About the role

Everguard is seeking an organized, customer‑focused professional to support client relationships, coordinate sales activities and keep branch operations running smoothly. This full‑time position blends administrative duties with inside‑sales support in a fast‑paced fire‑safety environment.

Key responsibilities

• Prepare accurate quotes and invoices for customer orders and service work.
• Collaborate with field technicians and account managers to validate client details and ensure quote accuracy.
• Respond promptly to customer inquiries regarding services, billing, scheduling and documentation.
• Support inside‑sales activities through order coordination, customer follow‑up and accounts administration.
• Coordinate day‑to‑day branch administrative tasks, including support for the Thunder Bay operation.
• Manage technical report editing, record‑keeping and document filing.

Required profile

• Minimum 3 + years experience in a fast‑paced service, administrative or customer‑support environment.
• Self‑motivated, collaborative and client‑focused with strong organizational and communication abilities.
• Ability to work efficiently in a high‑volume, deadline‑driven setting.
• Successful candidates must provide a current Criminal Record Check.

Required skills

• Proficiency with Microsoft Office.
• Experience using administrative systems.

What we offer

• Competitive base salary.
• Long‑term career stability with a respected Canadian company.
• Comprehensive health, dental, vision, life & disability coverage.
• Flexible time and employer‑matched RRSP contributions.