Star Attendant – Customer Service Role

About the role

The Star Attendant is the first point of contact for visitors at the Mercedes‑Benz Toronto Queensway dealership. You will create a welcoming atmosphere, guide guests to the appropriate areas, and support administrative functions that keep the showroom running smoothly.

Key responsibilities

• Greet customers as they arrive and determine the purpose of their visit.
• Direct guests to the correct department, service bay, or facility.
• Collect basic customer information using the dealership’s computer system.
• Maintain up‑to‑date knowledge of dealership services to answer incoming calls and inquiries.
• Perform various administrative tasks as needed, such as data entry and paperwork handling.

Required profile

• 1–2 years of proven experience in customer service or reception.
• Secondary school diploma or equivalent work experience.
• Ability to adapt quickly in a fast‑paced environment and meet deadlines.
• Professional verbal and written communication skills.
• Strong attention to detail, organized and strategic mindset.
• Maintain a professional demeanor at all times.

Required skills

What we offer

• Company‑provided tools and equipment.
• Competitive and generous compensation package.
• Enhanced group benefits, including extended medical, dental, vision, and life insurance.
• Ongoing training and development in product and industry knowledge.
• Opportunities for career advancement within the Zanchin Automotive Group.
• Employee‑preferred pricing on vehicles, travel, gym memberships, and more.