Manager, Retail Inventory Operations

About the role

Levi Strauss & Co. is looking for a Manager, Retail Inventory Operations to support optimal product availability and operational efficiency within its US and Canada retail store fleet. The role leads the strategy, execution and continuous improvement of in-store inventory management (inbound and outbound logistics) and acts as the primary business owner for the in-store technology roadmap and point-of-sale system. It aims to minimize inventory loss (shrink) while giving store teams the best processes and technology. The position reports to the Senior Director, Retail Enablement & Operations and leads a small team.

Key responsibilities

• Design, document and oversee in-store logistics processes, including receiving, unpacking, sorting, returns, store-to-store transfers and outbound shipments.
• Implement and monitor strategies to maximize on-floor stock and product availability, using RFID tools.
• Set mandatory training and compliance standards to keep physical inventory accurate across the sales floor, back-of-house and staging areas.
• Act as operational liaison with Transportation and Supply Chain teams on delivery cadence, receiving windows and carrier performance.
• Lead omni-channel fulfillment such as Buy Online, Pick Up In Store, Ship From Store and other emerging offerings.
• Reduce operational and administrative shrink with Loss Prevention and Finance, and run internal inventory audits.
• Manage the in-store technology roadmap with Digital and Technology teams, and oversee the lifecycle of in-store hardware including POS systems, handheld scanners and mobile devices.
• Lead, coach and develop a team of two Inventory and Technology Operations Specialists.
• Work with Retail Training on training materials and change management, and build relationships with leaders across Retail Operations, IT, Finance and Supply Chain.

Required profile

• Minimum 5 years of experience in workforce management, retail operations analytics, labor planning or related analytical roles.
• Ability to present to executive leadership, manage multiple projects and influence cross-functional teams.
• Experience leading direct reports or project teams, with coaching and execution skills.

Required skills

• Advanced Microsoft Excel and PowerPoint
• Data modeling and strong analytical skills
• Financial acumen and knowledge of retail stores and service models

What we offer

• Salary range of $101,300 - $165,000, depending on location and qualifications.
• 401K match of $1.25 for every $1.00 contributed, up to 6% of pay.
• Five hours of paid volunteer time per month with nonprofits.
• 50% discount on regular-price merchandise.