Administrative Associate

About the role

Western Financial Group is seeking an Administrative Associate to manage a high‑volume reception area and provide efficient clerical support. The role focuses on delivering excellent customer service while contributing to a collaborative team that drives business goals.

Key responsibilities

• Answer an expected 100+ calls per day with professionalism.
• Reconcile billing statements and payments.
• Enter accurate data into customer files.
• Prepare and distribute approximately 250 weekly mailouts.
• Assist in coordinating functions and events.
• Engage in continuous self‑development through industry and community involvement.

Required profile

• Intermediate typing speed and strong data‑entry ability.
• 3+ years experience in a fast‑paced reception or switchboard role.
• Proven ability to identify and implement best practices for administrative tasks.
• Superior multitasking skills in a deadline‑driven environment.
• Professional written and verbal communication etiquette.

What we offer

• 14 paid wellness days and three weeks of vacation.
• Company‑matched savings programs and 100% employer‑paid group benefits for eligible employees.
• Opportunities to contribute to over 1,500 volunteer hours supporting 160+ charities.