Technology Consultant

About the role

Join TELUS Digital’s AIOps for Business team as a Technology Consultant. You will help drive AI‑powered solutions that enhance TELUS Managed Services, leveraging your telecom engineering background and a passion for automation.

Key responsibilities

• Configure, test, optimize and manage management & monitoring tools for TELUS Managed Services.
• Assist with deployment of new use cases on the AIOps platform.
• Develop and maintain Model Context Protocol (MCP) integrations to ensure seamless communication between AI models and data systems.
• Collaborate with network engineers, business analysts and architects to translate service requirements into actionable AI/automation workflows.
• Build and maintain automation workflows that reduce repetitive tasks across the Managed Services environment.
• Provide technical guidance and troubleshooting support to technology professionals working on TELUS Managed Services.

Required profile

• Strong foundation in telecom engineering and network operations.
• Experience configuring and testing management and monitoring tools.
• Familiarity with AI/automation workflow development.
• Ability to work collaboratively with cross‑functional technical teams.

Required skills

• Model Context Protocol (MCP) development and maintenance.
• Hands‑on experience with AIOps platforms.