Technical Account Manager
creativeclicks · Toronto
Description du poste
About the role
Creative Clicks is seeking a Technical Account Manager who lives and breathes performance marketing metrics such as CPI, ROAS, postbacks and attribution. The role blends client relationship management with hands‑on technical execution, ensuring campaigns run smoothly from setup to reporting.
Key responsibilities
- Manage and grow a portfolio of advertiser accounts focused on CPI and mobile performance campaigns.
- Own end‑to‑end campaign setup, including uploading offers, configuring postbacks and validating tracking accuracy.
- Build and maintain automated reporting workflows to deliver data without manual effort.
- Analyze performance data, flag issues early and recommend optimizations.
- Execute Insertion Orders and coordinate with legal and sales teams.
- Reconcile billing on weekly, semi‑weekly and monthly cycles and work with finance.
- Act as the technical point of contact for clients, translating complex tracking issues into clear solutions.
- Collaborate with Growth, Product and Tech teams to implement campaign changes.
Required profile
- 2+ years of experience in account or campaign management within performance or affiliate marketing.
- Strong knowledge of CPI mechanics, mobile attribution and tracking platforms.
- Hands‑on experience with automation tools or reporting pipelines.
- Confidence working with data, pulling and presenting analytics independently.
- Proficiency in Excel/Google Sheets, including pivot tables and formulas.
- Excellent attention to detail and ability to manage multiple accounts simultaneously.
- Clear communicator able to explain technical issues to non‑technical stakeholders.
Required skills
- AppsFlyer
- Adjust
- Kochava
- Google Looker Studio
- Excel
- Google Sheets
- API integrations
- Basic scripting for reporting automation
What we offer
- Competitive salary
- Hybrid working model (Amsterdam HQ)
- 25 vacation days
- Fast‑moving entrepreneurial team with real ownership
- Culture of experimentation, continuous learning and collaboration
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creativeclicks
Toronto