Security Communications Coordinator

About the role

UBC Okanagan Campus Security is seeking a Security Communications Coordinator to oversee alarm, access‑control and CCTV operations and act as a liaison between campus security, university departments and emergency services. The role supports a safe, inclusive environment for faculty, staff, students, visitors and university property.

Key responsibilities

• Coordinate communications for all security activities and operate the 24/7 communications network covering security, parking, facilities, Safe Walk, Blue Phones and campus buildings.
• Serve as the primary liaison with local emergency services (RCMP, ambulance, fire) and university authorities during emergencies.
• Monitor, assess and analyse multiple computer databases, conduct system integrity checks and operate security systems including CCTV, intrusion alarms and access‑control.
• Supervise contract security personnel, dispatch issues, document complaints and prepare incident reports.
• Respond to critical situations such as fires, mechanical failures, student misconduct, police involvement and medical emergencies, providing first aid, CPR, AED and oxygen therapy as required.

Required profile

• Undergraduate degree in Criminology, Psychology or equivalent combination of education and experience.
• Minimum two years of experience in security operations and personnel administration.
• Valid Class 5 driver’s licence.
• Preferred: Basic Security Training certification (Level I & II) and Basic First Aid certification.

Required skills

• Operation of CCTV, intrusion alarm and access‑control systems.
• Dispatch communications network management.
• First aid, CPR, AED and oxygen‑therapy certification.