Mail and Office Services Specialist

About the role

Zurich Canada is seeking an Office Experience, Mail Specialist to join the Office Experience team and support mail, imaging and office services in Toronto. Reporting to the AVP, Office Experience Manager, you will work within a five‑person team focused on mail and imaging support. This role offers a hybrid work model with three days on‑site each week.

Key responsibilities

• Receive, sort, and deliver inbound and outbound mail while following security protocols.
• Process inter‑office mail, manage postage meter usage, and reconcile the postage account monthly.
• Handle courier services, coordinate record storage and shredding with Iron Mountain.
• Perform scanning, printing, and other imaging projects as requested by business units.
• Backfill reception and office services roles, manage invoicing, vendor escort, printer maintenance, and switchboard coverage.

Required profile

• 1‑3 years of office, mail or administrative experience.
• High school diploma.
• Strong customer‑service orientation with attention to detail.
• Proficient PC skills.

Required skills

• Mail handling equipment operation.
• Postage meter usage and reconciliation.
• Scanning and printing equipment operation.

What we offer

• Salary range of CAD 39,000 – 45,000 per year.
• Hybrid work model (three days on‑site per week).
• Minimum four weeks of vacation and four personal days annually.
• Comprehensive health and benefits plan.
• Access to training and development opportunities.
• Award‑winning workplace culture recognized as a top employer in Greater Toronto.