Senior Operations Manager

About the role

The Embody Lab is seeking a seasoned Senior Operations Manager to own and streamline our internal infrastructure, financial workflows, compliance, and back‑end systems. This full‑time, contract position reports directly to the Founder and works alongside the Head of Marketing & Growth to ensure the organization runs smoothly and efficiently.

Key responsibilities

• Lead the operations department and oversee program delivery, faculty scheduling, and calendar execution.
• Partner with finance on bookkeeping, payments, contracts, vendor relationships, and reporting.
• Manage continuing‑education accreditation workflows, attendance tracking, and certificate issuance.
• Supervise administrative and production support teams to maintain seamless live‑event operations.
• Translate strategic goals into weekly and quarterly execution plans and monitor core operating metrics.

Required profile

• Proven experience in senior operations or administration roles, preferably within education or service‑based companies.
• Strong execution focus with a track record of building and stabilizing operational systems.
• Ability to work independently as an independent contractor and act as the primary operational leader for the term.

Required skills

What we offer

• Annual independent‑contractor agreement with a renewable 12‑month term.
• Monthly retainer paid in CAD.
• Standard expense reimbursement and access to cloud accounts and software tools.
• Opportunity to shape the operational backbone of a growing global platform.