Maintenance Supervisor

About the role

The Maintenance Supervisor oversees and performs technical and mechanical work so that the inside and outside of residential, multi-unit communities, their grounds, amenities and common areas meet the company's standards for cleanliness, appearance, safety and functionality. The role is full time, onsite in Toronto, Ontario, and the salary range is $70,000-$90,000 CAD.

Key responsibilities

• Complete work orders from resident requests and routine upkeep, diagnosing problems and repairing them according to policies, safety standards and codes.
• Oversee the make-ready process for vacant apartments: pre-move-out inspection, punch list, scheduling vendors and contractors, obtaining supplies and inspecting finished work.
• Develop standards for the cleanliness and appearance of grounds, amenities, building exteriors, unit interiors, signage, parking lots and common areas.
• Periodically inspect the work of other service team members, contractors and vendors, and plan corrective actions.
• Maintain spare parts and materials inventory and work with the Property Manager to order supplies within budget.
• Complete monthly preventative maintenance and support cost-control by fixing rather than replacing parts.
• Run regular safety meetings, keep Safety Data Sheets current and stay up to date on OHSA, CCOHS and other safety laws.
• Treat residents respectfully, answer questions and handle complaints about maintenance efficiently.

Required profile

• High school diploma or equivalent; trade certification or technical training is an asset.
• 3+ years of experience in residential building maintenance or facilities operations.
• Proven leadership experience in the real estate industry.
• Ability to lead by example and work hands-on with a maintenance team.
• Flexible schedule, including call duty on evenings, weekends and holidays; able to work in all weather and travel occasionally.
• Physical ability to lift up to 9 kg alone and 22 kg with assistance.

Required skills

• Advanced knowledge of HVAC, plumbing, electrical systems and general construction (construction, HVAC and plumbing background preferred).
• Strong understanding of the Ontario Fire Code, Building Code, Canadian Electrical Code and occupational health and safety legislation.
• MS Office and other computer software.

What we offer

• Medical, dental, vision, disability and life insurance from day one, plus generous paid time off.
• New hires get 15 vacation days, 5 family responsibility days and 5 company sick days, with additional vacation with tenure.
• Paid parental leave top-up, group RRSP with company match up to 5% after 3 months, and a 6-week paid sabbatical after 10 years.
• Employee assistance program, learning opportunities and education assistance.
• Eligibility for weekly, monthly and/or quarterly bonus programs depending on performance.