Assistant Team Leader – Retail Store Operations

About the role

The Assistant Team Leader supports the management team in daily retail store operations, ensuring a smooth, customer‑focused environment. This position blends hands‑on tasks with leadership duties to keep the store organized, safe, and profitable.

Key responsibilities

• Assist managers with overall store operations and staff coordination.
• Receive, box, and unbox daily shipments; stock products on shelves.
• Perform ladder work to reach all store areas safely.
• Deliver excellent customer service and resolve issues promptly.
• Maintain store safety, cleanliness, and visual standards.
• Handle cash management, opening and closing procedures as needed.
• Track breaks, time, and attendance; support hiring and performance management.

Required profile

• Approximately 1 year of retail experience.
• At least 1 year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Strong communication, interpersonal, and leadership abilities.
• Ability to multitask, prioritize, and thrive in a fast‑paced, high‑volume setting.

Required skills

What we offer

• Stimulating, diverse work environment.
• Competitive compensation and benefits, including a company‑matched pension plan.
• Tailor‑made training and integration program.
• Opportunities to develop retail and management skills and advance within the company.