Agent administration des commandes et facturation

About the role

The Order and Billing Administration Agent supports the end‑to‑end order‑to‑cash process for a global organization. Working remotely, you will ensure customer orders are accurately entered, invoiced and tracked, contributing to reliable revenue recognition and month‑end closing.

Key responsibilities

• Set up new clients in financial and accounting systems, ensuring complete onboarding of customer data.
• Process sales orders, verify details and generate sales and billing reports.
• Manage billing operations, including invoice creation, batch processing and electronic statement issuance.
• Maintain data consistency across platforms such as Salesforce and internal financial tools.
• Handle payment processing, bank deposit preparation and accounts‑receivable reconciliation.
• Coordinate license listings and product activation codes for customer onboarding.
• Respond to client inquiries on billing terms, payments and account status.
• Support accounting and operations teams during month‑end closing and financial reconciliation.
• Participate in ad‑hoc finance and operations projects.

Required profile

• College or university diploma in administration, accounting, business or related field, or equivalent experience.
• Bilingual proficiency in English and French (written and spoken).
• Strong organizational abilities and capacity to manage multiple priorities in a high‑volume environment.
• Excellent communication and customer‑service orientation.
• Analytical thinking and problem‑solving skills.

Required skills

• Proficiency in Microsoft Excel, including pivot tables.
• Experience with Salesforce or similar CRM/financial platforms.
• Solid knowledge of Microsoft Office applications.

What we offer

• Fully remote work with occasional office visits if needed.
• Comprehensive health and wellness benefits.
• Flexible vacation policy and paid personal time off.
• Retirement savings plan.